SMS Terms and Conditions

About these terms

These terms govern the text messaging program for Charlotte Crawl Space Pro, which is operated by HotStart Labs ("we", "us"), the registered sender of our text messages. By opting in you agree to these terms and to our Privacy Policy.

Program description

The program sends customer care and appointment-related text messages to people who have requested a free crawl space inspection from Charlotte Crawl Space Pro and who have agreed to receive texts. Messages may include replies to your questions, scheduling of your on-site inspection, appointment confirmations and reminders, arrival notifications, and follow-up about your quote. We do not send promotional or marketing texts through this program.

How you opt in

• Web form. By entering your mobile number on our inspection request form and checking the unchecked consent box next to the form.
• By phone. By saying yes when our phone agent at (704) 504-7283 asks whether it is okay to send you text notifications about your appointment.

After you opt in, you will receive a confirmation text that repeats the frequency, rates, STOP, and HELP information below. Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency

Message frequency varies with your request. You will receive up to 5 messages per inspection request.

Message and data rates

Message and data rates may apply. Check with your mobile carrier for details about your plan.

How to opt out

Reply STOP to any message to cancel. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will receive no further texts from that number unless you opt in again.

How to get help

Reply HELP to any message for assistance, call (704) 504-7283, or email sales@charlottecrawlspacepro.com.

Carriers

Carriers are not liable for delayed or undelivered messages. Messages are supported on major U.S. carriers; delivery is subject to carrier availability and network conditions.

Your information

Your mobile number and opt-in status are handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Changes to these terms

If we change these terms we will update the effective date above. Material changes will be described on this page before they take effect.

Contact

Charlotte Crawl Space Pro, operated by HotStart Labs
(704) 504-7283
sales@charlottecrawlspacepro.com